Western Region
Commercial & Business Banking
“We’re looking to create strong, long-lasting partnerships that accelerate both your business and the communities where we live and work.”
- Ken Pawlak, President of Western Region
Together, let’s build something extraordinary
At NBT Bank, your success is our priority.
We’re more than a financial institution, we’re your neighbor, your partner, and your advocate. With deep roots in the community and a passion for helping others, we offer the expertise and tailored financial solutions you need to grow and safeguard your business or organization.
NBT Bank At A Glance
2,300+ Employees
175+ Branches IN 7 STATES
$16.00 Billion TOTAL ASSETS*
$12.44 Billion WEALTH MANAGEMENT AUA*
*AS OF December 31, 2025
Your Local Community Partner for Commercial Banking Needs
As a regional community bank, we bring the robust capabilities and capacity of a national bank, with the personal service, agility, and heart of a local one.
Western Region
Fast Facts
19
Local Branches
2
Regional Offices
14
Commercial Banking Relationship Managers
5,800+
Business and Commercial Banking Customers
Kenneth Pawlak
President of Western Region
716-220-6022
Kenneth.Pawlak@nbtbank.com
Timothy Brown
Rochester Regional President
585-642-1505
Timothy.Brown@nbtbank.com
Audrey Meyers
Retail Banking - Senior Regional Territory Manager
716-239-0977
Audrey.Meyers@nbtbank.com
Dave Cybulski
Business Banking Regional Manager
716-277-1457
David.Cybulski@nbtbank.com
Ashley Desmond
Treasury Management Regional Manager
716-773-1799
Ashley.Desmond@nbtbank.com
Tucker Lounsbury
President, NBT Insurance Agency
607-371-3821
Tucker.Lounsbury@nbtinsurance.com
Financial Solutions Built for Buffalo and Rochester Businesses
Our comprehensive suite of flexible, innovative options are designed to evolve with your business and drive lasting success.
Specialty Services
- Agricultural Lending and Banking
- Affordable Housing Development
- Commercial Solar Lending
- Franchise Financing
- Public Entity and Government Banking
Deposit Accounts
- Robust Digital Banking Solutions
- Interest Bearing Operating Accounts
- Competitive Money Market Rates
Investment and Trust Services*
- Private Banking
- 401(k) Retirement Plans
- Property and Casualty Insurance
- Employee Benefit Solutions
- Life Insurance
View our Complete Commercial & Business Directories
