Western Region Commercial & Business Banking

Western Region
Commercial & Business Banking

Buffalo, NY Rochester, NY
Ken Pawlack
“We’re looking to create strong, long-lasting partnerships that accelerate both your business and the communities where we live and work.”
- Ken Pawlak, President of Western Region

Together, let’s build something extraordinary

Let's Talk

At NBT Bank, your success is our priority.

We’re more than a financial institution, we’re your neighbor, your partner, and your advocate. With deep roots in the community and a passion for helping others, we offer the expertise and tailored financial solutions you need to grow and safeguard your business or organization.

NBT Bank At A Glance

2,300+ Employees

175+ Branches IN 7 STATES

$16.00 Billion TOTAL ASSETS*

$12.53 Billion WEALTH MANAGEMENT AUA*

*As of December 31, 2025

NBT Bank Locations Map

Your Local Community Partner for Commercial Banking Needs

“As a regional community bank, we bring the robust capabilities and capacity of a national bank, with the personal service, agility, and heart of a local one.” - Tim Brown, Rochester Regional President

Western Region
Fast Facts

19
Local Branches

2
Regional Offices

14
Commercial Banking Relationship Managers

5,800+
Business and Commercial Banking Customers

Connect with our Western Region Leadership Team

Ken Pawlack

Kenneth Pawlak
President of Western Region
716-220-6022
Kenneth.Pawlak@nbtbank.com

Tim Brown

Timothy Brown
Rochester Regional President
585-642-1505
Timothy.Brown@nbtbank.com

Audrey Meyers

Audrey Meyers
Retail Banking - Senior Regional Territory Manager
716-239-0977
Audrey.Meyers@nbtbank.com

David Cybulski

Dave Cybulski
Business Banking Regional Manager
716-277-1457
David.Cybulski@nbtbank.com

Ashley Desmond

Ashley Desmond
Treasury Management Regional Manager
716-773-1799
Ashley.Desmond@nbtbank.com

Tucker Lounsbury

Tucker Lounsbury
President, NBT Insurance Agency
607-371-3821
Tucker.Lounsbury@nbtinsurance.com

View our Complete Commercial & Business Directories

Financial Solutions Built for Buffalo and Rochester Businesses

“Our comprehensive suite of flexible, innovative options are designed to evolve with your business and drive lasting success.” - Audrey Meyers, Regional Territory Manager

Commercial Lending

Small Business Banking

Specialty Services

Deposit Accounts

  • Robust Digital Banking Solutions
  • Interest Bearing Operating Accounts
  • Competitive Money Market Rates

Investment and Trust Services*

Treasury Management

Excellence Starts Here at NBT Bank